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Defect Reporting & Resolution

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Minimize downtime and ensure site safety through standardized equipment maintenance.

Defect Classification

Before you can track defects, you must define the type of defects possible. This module acts as the taxonomy for your assets equipment and , allowing you to group by type, importance, or location. A well-organized master ensures that when a technician reports a defect, they are tagging it against the correct item.

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Defects

This is the first step of your defect resolution effort. When a technician or site manager spots an issue, they use this module to log the defect instantly. By capturing the initial status, severity, and associated asset, this module alerts your maintenance team to potential bottlenecks before they cause full-scale system failure.

Defect Work Update

This module provides the status updates needed to keep management and crew informed. Track the progress of a defect resolution—from "Assessment" to "Repairing" to "Testing" and "Resolved." It ensures that every work hour is accounted for and that no defect is left in a "pending" state indefinitely.

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